About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
• ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
How we work
• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
• Excellence everywhere: Everything we do should match the quality of our AI models.
• Global team: We prioritize your talent, not your location.
What we offer
• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
We're looking for someone to own self-serve growth for Reception.ai, ElevenLabs' conversational agents product built specifically for small and medium-sized businesses. Millions of SMBs miss calls, lose leads, and stretch their teams thin on routine customer conversations, and we're making it possible for any of them to set up a voice agent that answers, qualifies, and books on their behalf in minutes. If you're successful, Reception.ai becomes the default choice for any small business adding AI to how it talks to customers.
You'll play a key role in building and scaling our primary growth channels, including paid digital campaigns, influencer and creator partnerships, SEO, partnerships with SMB-focused platforms and communities, and viral launches. As a data-driven team, you'll analyze our acquisition channels and our users to understand what drives activation, conversion, and retention in the SMB segment and will also help drive the product roadmap.
Requirements
• Highly creative and experimentation-driven, with extensive experience running and optimizing data-driven growth campaigns, ideally for SMB or prosumer products
• Familiarity with growth channels such as SEO, performance marketing, influencer marketing, and organic social, plus an understanding of how SMBs discover and buy software
• Strong grasp of self-serve funnels: signup, onboarding, activation, and conversion to paid
• Self-starter with strong ownership, autonomy, and a bias toward action and automation
• Demonstrated initiative and accountability for outcomes and systems
• Relentless commitment to excellence: holds a high bar for quality, clarity, and impact
Bonus
• Founder or early-stage experience: has built and scaled something from scratch
• Experience marketing to SMB verticals such as home services, healthcare, hospitality, or professional services
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We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
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